Welcome to the Age of Personalization

Dr. Joseph Alvarnas is the Vice President of Government Affairs, Senior Medical Director for Employer Strategy, and an Associate Clinical Professor in the Department of Hematology/Hematopoietic Cell Transplantation. He is accountable for leading advocacy efforts at the Federal, State, and local levels related to the needs of cancer patients and the challenges of bringing new, innovative treatments to patients who need them. He report to the President of Strategy and Business Ventures and assists in developing, marketing, and operationalizing the clinical infrastructure and activities related to employer and payer services. Prior to entering this role, he worked as the Director of Value-Based Analytics for the City of Hope Comprehensive Cancer Center and served as the Director of Medical Quality for the California Institute form Regenerative Medicine (CIRM) Alpha Clinic at the City of Hope. Dr. Alvarnas has led two multicenter, national clinical trials related to hematopoietic cell transplantation in patients with HIV/AIDS and blood cancers. He co-chaired the inaugural National Comprehensive Cancer Networks Practice Guidelines Committee for Acute Lymphoblastic Leukemia and has been a speaker at multiple NCCN events where he has discussed valued-based care of patients with cancer and issues of patient access to innovative cancer care therapeutics. He currently serves as the American Society of Hematology’s Chair for the Committee on Practice and sits on the Executive Committee for the American Society of Hematology. He is Editor-in-Chief of the publication Evidence-Based Oncology. He earned his undergraduate degree from Santa Clara University where he was recognized as the Valedictorian for his graduating class, his medical degree from the University of California San Francisco, and completed a residency in Internal Medicine and fellowships in Hematology and Hematopoietic Cell Transplantation at Stanford University Medical Center prior to joining the City of Hope.

Gustavo is the VP of People Analytics at Schneider Electric and he is a very active champion of the analytics community in the industry. He is responsible for all employee analytics related activities to support talent and the implication on business performance. Some of his current responsibilities are to manage a 25+ global analytics team, set the strategy for analytics infrastructure, provides advance analytics support across the entire employee life cycle in collaboration with other areas.

Prior to that, Gustavo worked for Walmart, Inc in several different analytics functions. From 2012 to 2017, he worked in the People Analytics team leading analytics, test & learn, research and strategy. Before Gustavo joined HR, from 2005 to 2012, he worked in different Marketing Analytics and Strategy teams supporting customer insights, advanced analytics and providing strategic analytics support.

Gustavo was born in Panama City; Panamá, where he obtained his degree in Mechanical-Industrial Engineer. He has a combined 12+ years of Research and Analytics experience across different industries.

Hobbies:

During his free time, he enjoys listening to podcasts and working out (yoga, cycling, etc).

Gyasi C. Chisley, PMP, FACHE, is President, CTCA® Hospitals and Clinics at Cancer Treatment Centers of America Global, Inc., which includes the Cancer Treatment Centers of America® (CTCA) Comprehensive Cancer Care Network of hospitals and Outpatient Care Centers.

Chisley brings more than 20 years of hospital/fiscal operations experience to CTCA including:

• Chief Strategy Officer and Senior Vice President, Strategy and Payment Policy/Innovation for UnitedHealthcare, where he created new payment strategies to improve health care delivery, strengthened physician/payer relations and oversaw collaboration with and acquisition of companies to improve quality
• CEO for Methodist Healthcare and Senior Vice President for Methodist Le Bonheur Healthcare in Memphis. In these roles he established vision for growth, fiscal, continuum of care and culture approach for two acute sites, long-term care facilities, aligned physicians’ practices and clinics.
• President and Site Administrator for Mercy Health Anderson Hospital after serving as Chief Operating Officer within the Mercy Health network (formerly Catholic Health Partners) in Cincinnati. Under Chisley’s leadership, Mercy Health Anderson Hospital was twice named to the Truven Top 100 Hospitals.

Throughout his career, Chisley received numerous accolades for his achievements within the health care industry, which include, but are not limited to, the Becker’s Top 25 Healthcare Executives, Modern Healthcare Up and Comers, Tenet Circle of Excellence Award, NAHSE Young Healthcare Executive of the Year, AHA Young Executive of the Year, Xavier University Preceptor of the Year, Cincinnati Business Courier’s 40 under 40, and Leadership Academy Alumni Award.

Chisley obtained a Master of Health Services/Business Administration from the University of Michigan and dual Bachelor of Science degrees in Psychology and Biology from Morehouse College.

Dr. Jack Cox is a seasoned senior healthcare executive with over 25 years’ experience in regional and national senior leadership positions including both large integrated healthcare delivery systems as well as national corporate experience. His areas of expertise and experience include: executive coaching, advising, strategic development of performance improvement / quality systems, innovation, clinical program strategic development and implementation, physician leadership development / alignment, large program operations, education, research and national and international publishing and speaking. He has achieved national recognition as an expert in quality and safety. Dr. Cox has regional and national committee and board experience.

Dr. Cox was most recently the Senior VP & Chief Quality Officer for Providence St Joseph Health (PSJH) and the System CMO for Swedish Health Services. PSJH is one of the nation's top Catholic health systems, with 51 hospitals and 119 thousand caregivers serving over 10 million patients in seven states. PSJH is a $23 billion non-for-profit comprehensive healthcare organization.

Dr. Cox is a board certified Family Physician, a fellow of the American Board of Family Practice, a fellow of the American College of Physician Executives and holds a master’s degree in Medical Management from Tulane University. He has been named one of Becker’s Top 100 CMO’s to know in 2014, 2016 and Becker’s Top Expert Leading the Field of Patient Safety in 2017, 2018. He has spoken internationally and published widely including 4 books.

Victor Crawford is the chief executive officer of the Pharmaceutical segment at Cardinal Health. This segment distributes brand and generic pharmaceutical, specialty pharmaceutical and over-the-counter healthcare and consumer products. In addition, the Pharmaceutical segment provides services to support the development of these products to pharmaceutical manufacturers and healthcare providers across the country.

Crawford came to Cardinal Health with a wide range of experience at some of the world’s most respected companies. His most recent role was at Aramark, where he was chief operating officer for Healthcare, Education and Business Dining.

Before joining Aramark in 2012, Crawford served as president of field operations at Pepsi Beverages Company and guided the field leadership team in the U.S., Canada and Mexico. He initially joined the Pepsi-Cola Bottling Company in 1990, working in a variety of roles in finance and sales before being appointed to vice president and general manager of the greater Chicago division of Pepsi-Cola General Bottlers, Inc. in 1998.

Crawford also worked as a senior vice president of Marriott Distribution Services and was named chief operations officer for the Eastern region of Marriott International. His career began with roles at PricewaterhouseCoopers and Federal-Mogul Corporation.

Crawford serves on the board of directors for Dave & Buster's Entertainment, Inc., the National Urban League, Thomas Jefferson University, and the Jefferson Health Advisory Board. He received his bachelor’s degree in accounting from Boston College.

Kety Duron is City of Hope's chief human resources and diversity officer, providing executive strategy and oversight for the organization's human resource initiatives. This includes overseeing City of Hope's compensation, benefits, employee/labor relations, organizational design and development, diversity and inclusion, succession planning and leadership development, talent acquisition and selection, statraining, workforce planning and performance management programs.

Prior to City of Hope, Duron was vice president of human resources at Stanford Health Care where she transformed the department into a customer-focused, proactive thought-partner. Before Stanford Health Care, she served in a variety of human resources leadership roles at UCLA Health for more than 25 years.

Kety has a Bachelor of Science degree in physics from the University of Athens, Greece, and a Master of Business Administration degree from Pepperdine University.

Teri Fontenot, FACHE, is CEO Emeritus of Woman’s Hospital. She was the President and CEO for 23 years until her retirement in March 2019. Teri began her career at Woman’s in 1992 as chief financial officer and became CEO in 1996. Under her leadership, Woman’s became the largest birthing hospital (8200 births annually) and neonatal intensive care unit (84 beds) in Louisiana, and is the only independent, nonprofit women’s hospital in the country. Teri led tremendous growth and development at Woman’s, including a $340 million replacement campus that opened in August 2012 with increased capacity for service expansion. Recent notable achievements include a strategic partnership with Mary Bird Perkins-Our Lady of the Lake Cancer Center to open the nation’s only specialized breast and gynecologic cancer facility in one location. The Birth Center of Baton Rouge, a midwife model of care facility, opened on Woman’s campus in late 2018 to provide a continuum to the hospital’s core obstetrical service.

Woman’s is a Magnet and Baby Friendly designated health system, and consistently performs favorably to national benchmarks on clinical outcomes, patient safety, financial performance, patient experience, culture, and workforce engagement. In 2018, Woman’s ranked in the 99th percentile for physician engagement, 94% for employee engagement, and the 95th percentile for patient experience. It is the only recipient of Modern Healthcare Best Places to Work award every year the award has been given, ranking 6th in 2018. Woman’s has a dominant market share in all women’s health service lines ranging from 75% to 95% in its primary and secondary service areas. As a tertiary health system, Woman’s provides high risk maternal and infant services statewide as well as access to breast cancer care.

Teri’s leadership service to the healthcare field includes numerous state and national healthcare boards. She currently serves on the American College of Healthcare Executives Board of Governors. She has had numerous appointments the past twenty years with the American Hospital Association, including chair of the board of trustees in 2012. Teri is the only Louisianian to serve in that role in the AHA’s 120 year existence, and was the fifth female chair. Other healthcare service includes a six-year term on the Advisory Committee on Research on Women’s Health for the National Institutes of Health, chair of the board of the Louisiana Hospital Association, and the LHA Professional and General Liability Insurance Funds board, which she chaired for over a decade.

She is currently an independent director on the boards of Amerisafe (AMSF) and LHC Group (LHCG)--both are NASDAQ companies; the Baton Rouge Water Company; and the advisory boards for IBERIABANK, CCs Coffee Shops, and Horizon Wealth Management. Other notable past governance service includes 12 years on the board of directors of the Sixth District Federal Reserve Bank and as the Audit Committee chair, and the New Orleans Federal Reserve Bank branch board.

Teri was included in Modern Healthcare magazine’s Top 100 Most Influential People in Healthcare in 2011 and 2012, and named to Modern Healthcare magazine's inaugural list of the Top 25 Women in Healthcare in 2005. She was honored as Businessperson of the Year in 2013 by the Baton Rouge Business Report, received the inaugural Becker’s Hospital Review Healthcare Leadership award in 2013 and again in 2016, and was a 2011 inductee of the Louisiana State University E. J. Ourso College of Business Hall of Distinction.

Teri is a CPA (inactive), holds an MBA, is a Fellow of the American College of Healthcare Executives. She is married with two children, four grandchildren, and a pug.

As president of Banfield Pet Hospital, Brian Garish oversees the largest veterinary practice in the United States, including more than 1,000 hospitals and 18,000 associates.

Under his leadership, Banfield has pioneered associate-centered programs that include expanding available mental health resources, piloting a program that helps relieve veterinarians’ student debt burdens, and creating a culture of inclusion that empowers associates to influence company strategy and growth. He has achieved a practice-wide all-time low turnover rate for veterinarians and the support staff – quite a feat in today’s highly competitive race for veterinary talent.

Garish started working as a 16-year-old sweeping floors, stocking shelves, cashiering and unloading trucks, then advanced through management roles at Walgreens and senior leadership roles at CVS Health before joining Banfield in 2015 as chief operating officer.

That blend of experience with healthcare for both people and pets is why today one of his big goals is to advance human health through pet health. He eagerly shares his bold ideas and thought leadership in the following areas of expertise:

• The intersection of pet health, human health and societal wellbeing
• Strategic and operational excellence
• Leadership and human capital
• Change management

As a leader who connects more with Gen X, but is close enough in age with many Millennials, he is uniquely positioned as the president of Banfield who oversees an organization with a workforce that is nearly two-thirds Millennial and Gen Z. This also gives Garish a unique perspective on how to help leaders prepare their organizations for the demographic shifts underway. Believing these demographic shifts will change everything about how business runs – including how work gets done, which business models will succeed, what products and services people will want, and more – Garish feels an urgency and passion for helping leaders create cultures of inclusion that will fuel growth.

Thomas E. Jackiewicz serves as senior vice president and chief executive officer for Keck Medicine of USC. He is responsible for oversight of the university’s clinical activities, including the renowned USC Norris Comprehensive Cancer Center, one of the first comprehensive cancer centers established in the United States; USC Care Medical Group, the medical faculty practice; Keck Medical Center of USC, which includes two acute care hospitals: 401-licensed bed Keck Hospital of USC and 60-licensed bed USC Norris Cancer Hospital; USC Verdugo Hills Hospital, a 158-licensed bed community hospital; outpatient facilities in Beverly Hills, downtown Los Angeles, La Cañada Flintridge, Pasadena, and the USC University Park Campus; and other clinical practices and joint ventures throughout Los Angeles and Orange counties.

Among his duties, Jackiewicz is responsible for implementation of a strategic vision to significantly grow, align and integrate the medical enterprise. He oversees decisions on business development, information technology systems and electronic records for the clinical operations, while also managing long-term growth of the clinical entities. He provides critical oversight of potential acquisition and merger opportunities to expand the health system’s breadth and scope, and is actively driving the development of affiliations and partnerships in key referral areas.

Prior to joining USC in 2012, he served as chief executive officer of University of California, San Diego Health System and associate vice chancellor of University of California, San Diego Health Sciences. As CEO, he helped lead the academic health system during one of its largest periods of growth and expansion, including the addition of the Sulpizio Cardiovascular Center, the renovation and seismic retrofitting of UC San Diego Medical Center and planning for the opening of the Jacobs Medical Center in 2015.

During his career, Tom Jackiewicz has served as director of fiscal operations for the clinical practices of the University of Pennsylvania, director of business and financial operations in the Department of Medicine at the University of Pennsylvania Health System, senior associate chair for finance and administration in the Department of Medicine at Stanford University School of Medicine, and chief operating officer at Columbia University Medical Center.

Jackiewicz earned his master’s degree in public health, in health policy and management from Columbia University and his bachelor’s degree in business administration from the University of Georgia.

Jochen “JK” Koedijk joined ADT in July 2018 as Chief Marketing Officer. He is leading a radical transformation of a 145-year-old brand by changing the narrative on how the brand communicates with consumers and by bringing a data-driven, but human, approach to improving the consumer journey.

As the security industry is rapidly evolving with new technology and entrants, Koedijk has borrowed from hisgrowth marketingbackground to transform the Company’s marketing organization. Since joining ADT, he has overhauled the company’s marketing analytics and media operations capabilities by bringingits online and mass media operations, marketing analytics, and data science capabilities in-house. The transformation of the department aims to bring greater familiarity to data, a seamless decision making process, and greater overall ownership.

Koedijk has an extensive background working for technology and consumer goods companies, building and leading digital marketing functions for prominent brands such as Amazon and Chewy.com. Additionally, he worked in acquisition marketing at video game giant, Electronic Arts in Silicon Valley, where he led EA's in-house global performance marketing operations team as well as EA's Mobile User Acquisition Strategy.

Koedijk received two master’s degrees from Vrije Universiteit Amsterdam, including a Master of Science in Business Administration and a Master of Arts in Social Sciences.

Scott Lacy is Associate Professor of Anthropology, Chair of the College of Arts & Sciences, and the Faculty Chair of Community-Based Research Initiatives at Fairfield University in Connecticut. He teaches Anthropology, Environmental Studies, and Black Studies courses. Prof. Lacy is also the founder and Executive Director of African Sky, Inc., a non-profit organization that collaborates with hard-working farm families in rural Mali, West Africa. His research interests include cross-cultural knowledge production, food systems, and intellectual property rights associated with seed, and more recently, the anthropology of happiness. He earned his Ph.D. in Anthropology at UC Santa Barbara where he started his teaching career in the Department of Black Studies as the University of California President's Faculty Fellow. Prior to arriving at his current post at Fairfield University, Lacy taught in the Department of Anthropology at Emory University during his tenure as Marjorie Shostak Endowed Lecturer. Since his first years as a teacher, Professor Lacy has received numerous teaching awards and grants from the University of California, and Emory and Fairfield Universities. His unique teaching style is featured in a DVD/streaming course produced by The Great Courses.

Professor Lacy has worked in Mali since 1994 when he first served in the Peace Corps. Since then, he has partnered with family farmers, teachers, community leaders, plant scientists, engineers, and a host of other knowledge specialists in Mali and throughout the world. A two-time Fulbright Scholar (Mali 2001-2002 & Cameroon 2016-2017), Lacy has presented his work as a consultant and/or keynote speaker for Engineers Without Borders, The Peace Corps, The Material Research Society, ICRISAT Mali, the Institute d’Economie Rural (Bamako, Mali), the Guangxi Maize Research Institute (Nanning, China), the D80 Conference, MIT and, Columbia. Currently, Lacy is working on a book manuscript that chronicles over two decades of friendship and collaboration in southern Mali. His non-profit and academic work has been featured in two major documentaries: Sustaining Life by Sprint Features (nominated for a 2009 academy award), and Nyogonfe: Together (scheduled to be released in 2020).

Lacy is co-editor and author of two popular textbooks, Applying Anthropology, and Applying Cultural Anthropology, both published by McGraw-Hill. He has published a number of book chapters and articles that document cross cultural knowledge production in agriculture, community development, engineering, and even nanotechnology. He was awarded a Certificate of Congressional Recognition and Achievement from the US House of Representatives in 2011, the same year he was the inaugural awardee for Otterbein University’s Global Intercultural Achievement Award. In addition to his work as an anthropologist, Lacy is also known for his batik artwork, including one piece that toured the country from 2006-2009 as part of a traveling Smithsonian Folklife Festival exhibit celebrating the US National Parks Service.

Mark R. Laret is president and chief executive officer of UCSF Health, an internationally recognized medical institution with more than 950 beds, nearly 2 million outpatient visits and annual revenue of over $4 billion. UCSF Health has affiliations with top health care organizations throughout Northern California. Laret is also a founder of Canopy Health, a doctor- and hospital-owned accountable care network of more than 4,000 health care providers in the San Francisco Bay Area.

U.S. News & World Report ranks UCSF Medical Center as the No. 1 hospital in California, the best in the West and the sixth best in the country (2018-2019). Laret has led initiatives to improve patient and family health care experiences, to improve the quality and safety of care, and to establish a regional network of hospitals and physicians. He oversaw construction of UCSF Health & newest hospital complex — UCSF Medical Center at Mission Bay — which opened in 2015 and includes hospitals for children, women's services and cancer, as well as an outpatient center.

Laret joined UCSF in 2000. He has more than three decades of experience as a health care executive and is a national leader in health care reform. He held several leadership positions at UCLA Medical Center from 1980 to 1995 before serving as CEO of UC Irvine Medical Center from 1995 to 2000. He is chair of the board of directors of Canopy Health and past chair of the Association of American Medical Colleges, the Council of Teaching Hospitals and the California Hospital Association.

Laret earned a bachelor's degree at UCLA and a master's degree at the University of Southern California (USC), both in political science.

Dr. Tyjaun A. Lee serves as the campus president of Penn Valley Maple Woods campuses at Metropolitan Community College. She is responsible for all campus operations including the Heath Sciences Institute, which encompasses over thirteen health sciences programs. She is also responsible for all academic and student services on the Penn Valley Campus. Prior to arriving at MCC Penn Valley, she served as Vice President for Student Services at Prince George’s Community College. In that role, she was responsible for managing administrative units, programs and student services including recruitment, enrollment, student development, retention, marketing, athletics, and the coordination of the operational oversight of auxiliary services for students.

Prior to her role at Prince George’s Community College, Lee served as Associate Vice President of Enrollment Management and Student Services at Tidewater Community College in Norfolk, VA, where she provided strategic college-wide guidance and execution for all activities related to enrollment and student services. In addition, Lee served as director of the counseling department at Cuyahoga Community College in Cleveland, Ohio at the Metropolitan Campus where she designed programs for students at risk academically. She was also national director for the Science, Engineering, Mathematics, and Aerospace Academy (SEMAA), where she managed a performance-based NASA contract, monitored and established 15 SEMAA sites across the country, and conducted workshops for at-risk students for NASA Glenn Research Center in Cleveland, Ohio. She also served as director of the Student Support Services Program at David N. Myers University in Cleveland, Ohio.

Currently, she serves on the Broadway Westport Council, which oversees the community development projects around the campus. She is a recent inductee in the Black Achievers of Kansas City. In addition, she serves on the board for Literacy KC. She is also the current President of the American Association of Women in Community Colleges, an affiliate council of the American Association of Community Colleges. She also served as past President for the National Council on Student Development and is a member of the American Association of Community Colleges – Pathways Commission. Prior to her arrival in Kansas City, Missouri, she was active in several community programs that are geared toward underrepresented young men and women, including serving on the board for the Boys & Girls Clubs of Greater Washington (Prince George’s County branch), the Homeless Youth Work Group, and the state and local Action Advisory Group for the National Campaign to Prevent Teen and Unplanned Pregnancy.

Lee has been nationally recognized with awards and appointments for her exceptional leadership capabilities and her work with underrepresented and underprivileged students. Lee considers this work near and dear to her heart as she is the product of a single parent home and a first generation college student. In 1994, the city of New Orleans honored Lee for her outstanding recruitment efforts at Ohio University’s Athens’ campus. In 2003, Lee was awarded the Nsoroma Award from the National Technical Association for her commitment to higher education. Lee serves on the Academic, Student, and Community Development commission. She is also an active member of the National Association of Student Personnel Administrators. Lee, a Cleveland native, completed her undergraduate and graduate programs at Ohio University in Athens, Ohio, where she received her Doctorate in Educational Leadership, with an emphasis in higher education administration. Lee was appointed by Ohio University School of Education to be the Holmes Scholar for their institution. Her dissertation consisted of a phenomenological study of African-American women deans on predominately-white college campuses.

Glenn Llopis (pronounced 'yō-pēs) is the Chairman of the Glenn Llopis Group (GLLG), a nationally recognized’ workforce development and business strategy consulting firm. A bestselling author of the books The Innovation Mentality and Earning Serendipity, Glenn has more than 25 years’ experience as an executive and entrepreneur. He is a senior advisor and speaker to Fortune 500 companies and organizations in retail, consumer packaged goods, healthcare and beyond. In 2019, he will be introducing his forthcoming book, Leadership in the Age of Personalization. Glenn is a contributing writer to Forbes, Harvard Business Review, Entrepreneur Magazine and Huffington Post. He was recognized as a top 20 influential writer at Forbes and a top 100 leadership speaker and business thinker by Inc. Magazine. His writings, speaking engagements, and consulting assignments focus on operationalizing and leading growth in the age of personalization.

Patricio Madrazo is the Chairman of the San Miguel Group, a nationally and internationally recognized food and real estate group employing over 2000 people in the spectacular town of San Miguel de Allende, Guanajuato, Mexico.

San Miguel Foods has been synonymous for high quality products since 1967. It is in this year when the company began treasuring traditions. Everything began with a great family dream, to convert well-fertile soil into the highest quality products that could serve the local communities and beyond. Their goal was to always respect Mother Nature to obtain the best flavors, nutrients and purity that gives the Golden circle: The Earth, The Water and The Sun.

As President/CEO of San Miguel Foods, Patricio has more than 30 years of experience as an executive and entrepreneur in the food industry managing a farming field and hydroponic operation as well as three industrial facilities producing fresh, canned and dry food products. The San Miguel brand is a national brand in Mexico in the specialty and Mexican food categories.

Patricio is a senior advisor and former president of the National Food Association in Mexico (CANAINCA) where he led strategies in support of economic development, innovation and international growth for a consortium of the top 100 leading food companies with in the Mexican market.

Patricio is also the President/CEO of San Miguel Grupo Inmobiliario, a leading developer of gated communities in San Miguel de Allende. San Miguel Grupo Inmobiliario has built over 2,000 houses over the past 10 years and is a two-time national award winner of the best home developer.

San Miguel Group is known for helping non-profit organizations. Patricio serves on several board of directors with the objective of developing better and more sustainable communities in the states of Guanajuato and Puebla.

An ITAM (Instituto Autonomo de Mexico) graduate in Public Accountant, Patricio also received his MBA at IPADE (Instituto Panamericano de Alta Dirección).

Patricio lives in Mexico City with his Family.

Tom Mihaljevic, MD, is CEO and President of Cleveland Clinic. He leads an $8 billion medical system, including a main campus, 10 regional hospitals, 18 family health centers, and healthcare facilities in Florida, Nevada, Toronto, Abu Dhabi and London.

He previously served as CEO of Cleveland Clinic Abu Dhabi (CCAD), where he served as Chief of Staff and Chairman of its Heart & Vascular Institute. Dr. Mihaljevic led the opening of CCAD in 2015, and built its growing reputation for clinical excellence, research, education and patient experience. As Chief of Staff and Chair of the CCAD Heart & Vascular Institute from 2010 to 2015, he led a major international physician recruitment effort and oversaw the launch of the most advanced cardiovascular program in the Middle East.

Dr. Mihaljevic came to Cleveland Clinic in 2004 as a surgeon in the Department of Thoracic and Cardiovascular Surgery. He was previously on staff at Brigham and Women’s Hospital, Boston, with an academic appointment at Harvard Medical School.

Dr. Mihaljevic received his medical degree from the Medical School, University of Zagreb, Croatia. He trained at the University of Zurich, Switzerland, and did residencies in general and cardiovascular surgery at Brigham and Women’s Hospital, and Boston Children’s Hospital.

A native of Croatia and U.S. citizen, Dr. Mihaljevic speaks English, German and Croatian.

Nik Modi is a Managing Director at RBC Capital Markets, where he has responsibility for coverage of Beverage, Household Personal Care and Tobacco industries. The companies under Nik's coverage total over $1 trillion in combined market value. Nik has consistently been ranked as one of the top analysts across the consumer space by Institutional Investor's All Star Analyst Survey. He has also been top rated across various analyst polls, including the Wall Street Journal, Fortune and Forbes.

Senior Vice President, People & Organization Stephanie Neuvirth is responsible for the leadership, vision and strategic planning for all People and Organization (P&O), including Associate Relations, Human Resource Systems, Recruiting, Compensation, Benefits, and Talent and Learning. Prior to joining Banfield, Stephanie held HR leadership roles with City of Hope, Mars Food, Mars Petcare, the Walt Disney Company and Advantage Sales and Marketing. She is a graduate of the University of Denver and holds a master's in business administration from U.S. International University. Stephanie and her husband have two daughters and a Beagle named Lucy.

Jeff Pilof is the Senior Vice President of Supply Chain for the retail division of CVS Health. In this capacity, he has responsibility for supply chain and product flow strategy, inventory management, distribution operations, and transportation in support of more than 9,800 stores, e-commerce, and long-term care pharmacy delivery. Prior to CVS Health, he spent more than 20 years in various supply chain leadership roles with Macy’s, Abercrombie & Fitch, PPG Industries, and Nabisco. He is a proud alumnus of Penn State University with a B.S. and M.S. in Business Logistics.

Annette Walker is the visionary health care leader tapped to build City of Hope Orange County, a 21st-century approach to treating and curing cancer. In her role, she is driving the development and growth of a robust cancer network throughout Orange County and a state-of-the-art cancer campus in Irvine.

Named one of the 25 most influential women leaders in U.S. health care by Modern Healthcare magazine in 2917, Annette believes this latest chapter in her career is the most important, as it allows her to serve the 3.2 million people of Orange County, which has been her home for 40 years. Working with physicians, community leaders, health care experts, and others, Annette is creating a hub for cancer care located near Irvine’s Great Park that will bring tomorrow’s discoveries to the people who need them today. Stemming from the hub will be a network of services and programs providing breakthrough treatments and therapies, as well as early detection and prevention.

Known for her ability to get the job done, Annette is a master at strategy and planning. Before coming to City of Hope, she was President of Strategy for Providence St. Joseph Health, the nation’s third-largest health system. While there, she was instrumental in bringing two noted health organizations together, and, within the first year, succeeded in convening key stakeholders to develop a transformational strategic plan.

Annette also served as interim president and chief executive of St. Joseph Health before the merger of St. Joseph Health and Providence. Under Annette’s leadership, St. Joseph Health became a leader in acute care, as well as wellness and disease prevention. Her team opened several groundbreaking Wellness Corners and other programs bringing wellness and health education literally to the doorstep of many communities. Her vision also led to the development of innovative partnerships with large organizations that provide wellness and health management programs for their employees.

The author of numerous articles on wellness, health care marketing, quality, planning and management and, a featured speaker for national audiences, Annette has received many honors for her work.

In addition to the Modern Healthcare recognition, Walker was named a Top Woman in Business and a top 50 OC influencer by Orange County Business Journal (2019), one of Becker’s 130 Women Leaders to Know (2018), Los Angeles Business Journal’s Executive of the Year (2017), Orange County Catholic Foundation’s Bishop’s Award winner for Exemplarily Business Integrity (2017) and Orange County Business Journal’s Innovator of the Year (2016).

Annette holds a master's degree in health care administration from the University of Minnesota and a bachelor’s degree in biology from Loyola Marymount University in Los Angeles. She is the mother of six children, grandmother of 12, and an advocate of organizations promoting effective work-life balance.

Ronalee Zarate-Bayani is the Chief Marketing Officer for the Los Angeles Rams. In this role, she is responsible for defining and building the Rams brand, serving as a key member in shaping the experiences and value proposition of the new 300-acre Los Angeles Stadium and Entertainment District at Hollywood Park, and creating a modern LA entertainment experience for the next generation of fans.

Prior to joining the Rams, Ronalee was Head of Global Integrated Marketing Communications and Digital Advancement for the Hershey Company. In that role, she focused on establishing modern marketing excellence, ensured Hershey’s portfolio of brands had compelling consumer experiences, and built enhanced digital capabilities. Prior to Hershey, Ronalee worked in multiple leadership roles at Visa Inc with an emphasis on leveraging consumer insights and digital experiences to create effective consumer marketing campaigns. While there, she formed a new internal marketing consulting group that embedded cultural and social insights into brand strategies and led the development of digital-first, new product launches. Prior to Visa, Ronalee cultivated her zeal for brand building through various marketing roles with Taco Bell that started in Brand Marketing, then Brand Communications and then culminated in leading the Digital Team.

Ronalee is passionate about building brands, especially through modern digital experiences, and has over 15 years of marketing experience across a variety of industries. Throughout her career, she focused on growing brands and cultivating winning teams both as an entrepreneur and an intrapreneur in global companies around the world, including Japan, South Africa, and the Philippines.

Ronalee holds an M.B.A. from the Stanford Graduate School of Business and graduated summa cum laude with a B.A. in Political Science from the University of California, Irvine.